Provide Feedback on a Transaction

Take the following steps to provide feedback on a transaction.

You may assign a feedback status to a transaction more than once, but only the most recent status will be retained.

  1. From the transaction detail page, click the Feedback Status list and select one of the following options:

    • Not Available: Feedback is not provided. Select this option if you have already submitted a feedback status but then decided to remove it.

    • Fraudulent: The transaction is an instance of fraud.

    • Not Fraudulent: The transaction is not an instance of fraud.

  2. Select a feedback reason. For descriptions of these options, see Feedback Reasons.

  3. Click Submit.