Image Checks

Required data from another capability is not available.

An error prevented execution.

The images of the ID document passed all image checks.

The images of the ID document did not pass all image checks.

The image of the ID contains a watermark (for example, "Sample").

The image of the ID was rejected for a reason that does not fall under the other decision labels.

There is a mismatch between the ID's main image and ghost image.

The ID has been hole-punched.

The ID is a known sample document.

The ID is fake. Possible reasons include:

• The ID is a well known fake.

• The image is available on the public internet.

The ID has a missing chip.

The image of the ID was manipulated before being uploaded.

The country shown on the front of the ID does not match the one shown on the back.

The ID shows a physically superimposed photo or text.

Note: In most cases one of the more detailed labels shown below will be returned.

The ID shows a physically superimposed photo or text.

The document number on the ID shows visible physical or digital manipulations.

The expiration date on the ID shows visible physical or digital manipulations.

The date of birth on the ID shows visible physical or digital manipulations.

The name on the ID shows visible physical or digital manipulations.

The address on the ID shows visible physical or digital manipulations.

A back-office agent reviewed the scan and rejected it based on an issue with the security features. For example, the background microprint or pattern does not match the sample image, or a logo or image is missing or not inline with the sample.

The signature on the ID shows visible physical or digital manipulations.

The personal number on the ID shows visible physical or digital manipulations.

The place of birth on the ID shows visible physical or digital manipulations.

The gender on the ID shows visible physical or digital manipulations.

The issue date on the ID shows visible physical or digital manipulations.

When the user submits an image that includes both a face and an ID, the face does not match the person on the ID.

The same face has been seen in a previous transaction, indicating that the same end user may have opened multiple accounts.

The Image Checks capability includes a 1:n face matching feature based on facial biometrics. The face, either from the image extracted from the ID credential or from the Selfie, is compared to the other faces that have been seen in transactions for the tenant. If a match is found the transaction decision depends on whether or not the personal data is the same in the matching transactions. If the data is the same a WARNING is returned, and the UUIDs of the matching transactions are returned in the data.faceSearchFindings.findings array. However, if the data is not the same, the transaction will be REJECTED and a label of MISMATCHING_DATA_REPEATED_FACE will be included in the Data Checks capability.